Knowledge Base
Step-by-step help for common hosting, email, domain and website questions.
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Domain, hosting and nameservers: what's the difference?
A plain-English explanation of the five words everyone uses when putting a website online: domain, hosting, nameservers, DNS and SSL.
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Put a website made with AI online
The steps from an AI-built website on your computer to a live website on your own domain, with no technical background needed.
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Put a website made with ChatGPT online
ChatGPT gave you website code in a chat. Turn it into a file and put it on your own domain.
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Put a website made with Claude online
Claude built you a website. Save it as a file, upload it and put it on your own domain.
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Upload files and extract a zip in the File manager
Upload your website files in the browser, unpack a zip, and know which folder visitors see.
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Getting help: tickets and live chat
How to reach our support team.
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Getting started with your hosting account
What happens after you sign up, and the first things to do.