You can pay by card or PayPal on the Plans and billing page of your dashboard.
If a payment is missed
- 5 days past due: we send a reminder.
- 10 days past due: we send a final notice.
- 15 days past due: your services are suspended. To reinstate them, pay the past-due balance plus a $15 reactivation fee.
- 60 days past due: the account is closed and all its data, including backups, is permanently deleted.
While suspended you can still sign in to pay, view billing and open support tickets.
Having trouble paying? Open a Billing ticket before the due date and we'll work with you.